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Commerce and support teams

Confirm Stripe receipt delivery with SendGrid and Slack

Check whether payment receipts left SendGrid, then alert Slack when bounces spike.

Outcome: A delivery-status brief for transactional mail without sending new email

Integrations in this workflow

SendGrid
Stripe
Slack

Example questions

Try asking your AI client

  • Pull recent Stripe payment receipts, then check SendGrid delivery stats for today and list bounces in the last 6 hours. If bounce count is up, search Email Activity for those recipient addresses, summarize status and bounce reason (not full bodies), and post a short alert to our payments Slack channel. Do not send email.

  • Did Jack's Stripe receipt email bounce in SendGrid, and should I warn #payments in Slack?

  • Compare today's Stripe successful charges with SendGrid delivery failures, then draft a Slack alert - do not post it if nothing is wrong.

  • Give me a morning deliverability brief: Stripe receipts sent, SendGrid bounces, and whether Slack needs a heads-up.

  • A customer says they never got a receipt. Check Stripe, SendGrid events, and write a Slack note for #payments. Do not email the customer.

The problem

Stripe records a successful charge. Customers still write in when the receipt never arrives. Chat tools show the payment, not whether SendGrid delivered the mail.

Gateway tools

  • stripe payment or invoice tools for the charge context
  • sendgrid__get_stats for delivered, opens, clicks, and bounces
  • sendgrid__list_bounces for the suppression window
  • sendgrid__search_messages or sendgrid__get_message when a recipient needs event history
  • slack__send_channel_message for a redacted summary

Use describe-service-tool to confirm SendGrid, Stripe, and Slack are connected before dispatching.

Governance

  • SendGrid results include recipient addresses and subjects. Prefer message IDs, event types, and counts in Slack.
  • This integration cannot send mail or delete suppressions. Do not ask the agent to resend a receipt through SendGrid.
  • Email Activity tools need the SendGrid add-on. Stats and bounces still work without it.
  • Audit logs record tool calls. Keep limit small during incidents.

Connect via private gateway

Activate the integrations above, create an API token scoped to mcp:private-gateway, then add this config to your MCP client.

Config file: ~/.cursor/mcp.json

{
    "mcpServers": {
        "stackgate-private-gateway": {
            "url": "https://stackgate.ai/mcp/private",
            "headers": {
                "Authorization": "Bearer YOUR_API_TOKEN"
            }
        }
    }
}